Frequently Asked Questions

Frequently Asked Questions
1. What are the benefits of creating an "app" and not simply converting my book to an eBook?

When you convert a book to ePub, it will convert in to a single package of continuous text and images. On eReader devices, a "page" is simply the amount of content that will fit on a single screen, which will vary depending on your reader's device. Think of it in terms of a single Web page. Part of converting to ePub involves removing much of the printed page-based formatting (page numbers, headers and footers, page breaks, etc.). These are irrelevant in the eReading context.

However when an app is created for a book, additional features can be added such as "zoom in/ zoom out to allow large tables, chart and illustrations to be viewed at the full size of the tablet's screen, in color. Audio and video tracks as well as animation can be embedded to make it more vital. Additional search capabilities and other features are also available.

2. How long does it take to publish an eBook?

The time required depends on the quality of the manuscript we receive, the choice of features you select, and on the length of time you take to review the proofs. For example to convert a correctly formatted PDF of your manuscript to an epub file and deliver it back to you will take 48hours once we receive your complete submission. Enhanced eBooks and eBook apps will from 5 to 15 days depending on your selection of "extras" and the quality and quantity of audio and video files.

3. How long will it take for my ebook/enhanced eBook/ebook app to show up in the iBookstore/app store or other eRetail outlets?

eBook distribution to the iBookstore is a multi-step process that requires Apple. Due to the high demand and popularity of eBooks and an increase in volume we are currently unable to provide timing on when your ebook will become available in the iBookstore.

4. How much do I make on each sale?

Many retail channels have rules governing acceptable and maximum list prices. Each channel may adjust your price to comply with their pricing policies. To give you an example Apple retains 30% of all revenue from sales on the iBookstore. The author receives 90% of the remaining revenue and eBooks2go receives 10%. Pricing must comply with Apple's guidelines. On the iBookstore the price must end in $.99, and cannot exceed $99.99 if you choose to sell.

5. When do I get Paid?

You get paid monthly.

6. How old do I have to be to publish my book with you?

You can be of any age to publish with us; however, if you are a minor, you will need to have a parent or legal guardian to co-sign your Publishing Agreement and authorize payment for your publishing services.

7. What do you mean by "templates"?

Templates are "patterns" into which we place your manuscript and images. Each template offers you a unique design, so you can choose the one you like best. Templates allow us to create your eBook quickly and with highly reliable quality assurance.

8. May I supply my own cover?

Absolutely! If you have already designed a cover for your eBook, we are more than happy to adopt your design. If you need help designing a cover we can help

9. May I supply my own epub file?

Yes of course. However you are responsible for the quality of the final eBook. If you are converting the files yourself make sure that there aren’t any spellings or formatting errors as we cannot make any changes to your converted file.

10. Will I have to buy any copies of my eBook?

No. You are under no obligation to purchase any copy of your eBook. You simply have to tell your audience where to purchase their copy through marketing and publicity efforts. If you would like to purchase copies for yourself, friends, family, or to sell yourself, you are entitled to a deep author discount equivalent to 50% of the retail price.

11. Will my eBook have an ISBN?

Yes, your eBook will be assigned the International Standard Book Numbers required by book sales channels to track and order your books. Note that each version, eBook or Enhanced eBook requires a different ISBN as do subsequent editions of the eBook. If you make changes to the eBook or add additional material or functionality you are required to change the ISBN. See Useful links for details.

12. No. Each version of your book - printed; eBook or Enhanced eBook must have its' own unique ISBN. However an eBook app does not require an ISBN.

No. Each version of your book - printed; eBook or Enhanced eBook must have its' own unique ISBN. However an eBook app does not require an ISBN.

13. Will I retain all copyrights to my book?

Yes. You will retain all copyrights and intellectual property rights to your books.

14. Will you proof read and correct my manuscript?

No. We will not proof or correct your original submitted manuscript file unless you specifically request this as an additional service. Your book will look exactly the same as the printed version or PDF as the screen sizes will not be the same as the original printed pages. Also if you are concerned about the formatting of your original files you should consider purchasing our formatting services.

15. Are there any potential conversion restrictions and additional fees?

Possibly. In the rare occurrence where the complexity of the original manuscript file requires work outside the scope of our service, we will either decline to do the conversion or submit a quote for the additional work based on an hourly rate of $60 per hour. In some instances conversion may take longer and we will notify you with a revised time-line on your file conversion and app creation prior to starting production.

16. Will my Credit Card information be Secure?

Yes. After your transaction is complete we do not store your credit card information anywhere in our system. When you purchase an app for your next book you will have to re-enter your credit card information again.